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RETURNS AND NO-CAMP-REFUND
POLICIES
15 Day
Merchandise Guarantee
If you are not completely satisfied with your
purchase, we are happy to accept your unused
merchandise in its original unopened packaging
and in its original condition within 15 days for
a credit or exchange.
Please note that sale merchandise must be
returned within 15 days of purchase at your
expense for shipping.
Return Authorization
Please call Customer Service at 1-877-30-SKATE
to obtain a Return Authorization number.
Returning Your Item
- Please write the Return Authorization number
in the upper right-hand corner
- Write the return reason for return
- Pack your merchandise in the original shipping
box.
- Insure your package for the full value of the
merchandise and return it to us using the
delivery service of your choice.
- Check your e-mail. We will notify you by
e-mail once your return has been processed.
Please note that return times vary based on
Exchanging Your Item
- Please call Customer Service at 1.877.30
SKATE to arrange for an exchange.
- Once we receive your item for exchange, we
will send your new order.
- Shipping charges will be the purchaser’s
responsibility.
Camp registrations
All camp registrations are non-refundable and
final transactions
Waiting List Policy
Please contact us at 1-877-30-SKATE.
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Registration
Insurance
Registration Insurance gives you peace of mind. We understand that injuries, conflicts, and changes of plans occur. If for any reason you cannot attend the camp that you are registered for, you will receive a 100% CREDIT towards any future camp within 1 year. Cancellations must be received and confirmed by Steve Serdachny Power Skating & Hockey Intl. 30 days before the start of the original camp that you are registered for. This option is only available with purchase. Credits ARE NOT offered to those who do not purchase Registration Insurance. |
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Video Stride Analysis
A private 1 on 1
videotaped session with
Steve Serdachny to
analyze your skating
ability and stride.
Steve will provide
analysis, feedback and
on-camera tips for
improvement - an
excellent learning tool
for improving your
stride & skating
ability. A copy of
the video analysis (VHS)
will be provided.
Available for Edmonton
camps only. |
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